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Effective Date: April 25, 2014

Privacy Policy

On Guard Apparel is committed to maintaining a clear and appropriate policy related to information obtained from our customers.  In short, we never sell, rent or trade e-mail addresses with any other company.  If you have any questions that are not answered below, please e-mail us at info@onguardapparel.com.

Information that is gathered from visitors

In common with other websites, log files are stored on our web server, saving details such as your IP address, browser type, referring page and time of visit.  Cookies may be used to remember your preferences when interacting with our website.  Where registration is required, your email and a username will be stored on the server.

How the Information is used

The information is used to enhance your experience when using our site to display personalised content, including wish lists.  E-mail addresses will not be sold, rented or leased to 3rd parties.  E-mail may be sent to inform you of news of our services or offers by us.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.  You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting our site.  They may be used to track your return visits to our site.  3rd party agencies may also use cookies for tracking purposes.

Google Ads

Google, as a third party vendor, uses cookies to serve ads.  Google's use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet.  Website visitors may opt out of the use of the DART cookie by visiting the Google ad.

Return Policy
If within 15 days of receipt you are not satisfied with your purchase, you may exchange or return non-tailored & non-custom items in the original condition, Custom items such as special orders,custom badges or patches, uniforms with tailoring or alternations, may not be returned with shipment. For any item returned that isn't defective due to manufacturing will be charged a restocking fee based on the condition and reason for return. Please contact our customer service department to request a return or exchange.
Your original invoice is required for any return.  

On Guard Apparel offers the unique experience of connecting the shopper directly to the manufacture, alleviating any need for a middle-man when purchasing our goods. This allows you,the buyer,to receive your product as soon as possible without any hassle.